About Us
Established in 1992 Northgate Insurance Services Limited and Northgate Fleet Services Limited are part of the FTSE 250 listed ZIGUP plc, which specialises in accident management support, legal services, fleet management and policy fulfilment services. ZIGUP are the proud holder of a Kings Award for Enterprise, Promoting Opportunity.
With over 30 years of experience and expertise we provide customers involved in fault and non-fault accidents with replacement vehicles and repair management services, also providing insurance and legal services. At a glance:
- Contact centre operation in Peterlee provides 24/7 customer support
- Customer portal providing secure online service and case tracking
- Fleet of 13,000 owned vehicles, 60 vehicle types
- Branches strategically located across the UK
- 600 drivers, 50 transporters achieving 99% delivery and 94% collection SLA
- Repair network of over 300 bodyshops completing over 37,000 repairs
Northgate Insurance Services Limited
Northgate Insurance Services is the main point of contact and assists customers throughout the delivery of services. It provides an insurance policy that supports the hire and repair services, deals with claims against the person or parties responsible for the accident and organises the hire vehicle and vehicle repair services. Any questions or issues should be raised with Northgate Insurance Services on 0344 5719280.
Northgate Fleet Services Limited
Northgate Fleet Services provides the credit hire and credit repair funding for the hire vehicle and repairs and all consumer contracts will be with Northgate Fleet Services.
Part of Zigup PLC
We're Recruiting